April 2023 - I N S I G H T S

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RETAIL, TECHNOLOGYApril 25, 2023April 25, 2023

CUSTOMER EXPERIENCE: EMPHASIZING THE HUMAN IN THE AGE OF THE ARTIFICIAL

After all we’ve been through, could HI (Human Interaction) be the antidote for AI (Artificial Intelligence) when it comes to great customer experience? RSP’s Thom Lasley
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