RETAIL, TECHNOLOGYApril 25, 2023April 25, 2023 CUSTOMER EXPERIENCE: EMPHASIZING THE HUMAN IN THE AGE OF THE ARTIFICIAL After all we’ve been through, could HI (Human Interaction) be the antidote for AI (Artificial Intelligence) when it comes to great customer experience? RSP’s Thom LasleyContinue Reading
COMMUNITYMarch 15, 2021March 16, 2021 GROCERY STORES, COMMUNITY AND THE FUTURE OF SHOPPING RSP’s Thom Lasley says grocery stores may just hold the key to the future of retail.